Mac Hotspot Shield

Payments/Subscription

• How do I restore purchase Hotspot Shield or activate an account?
• How do I cancel in App Store/iTunes when I'm using a Mac?
• What do I need to do to get a refund from iTunes?
• Why Am I Asked to Pay Again Even Though I've Paid Already?(Mac)

Can't connect

• Why can't I connect? (Mac)
• Why Can't I Connect to A Virtual Location?(Mac)
• Why am I getting "System error" (Mac)
• How do I the issue "Can't validate server certificate"? (Mac)
• Why can't I connect to the Internet when VPN is ON? (Mac)
• How do I fix the problem "Service temporary unavailable"? (Mac)

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Can't access web/app

• Why can't I access Netflix on Mac?
• Why can't I access Hulu on Mac?
• Why can't I access Pandora on Mac?
• Why can't I access iTV Player on Mac?
• Why am I having problems accessing other apps? help (Mac)

Profile/Installation

• How do I download and install Hotspot Shield on Mac?
• How do I reinstall the VPN profile on Mac?
• How do I uninstall Hotspot Shield on the Mac?

Account/Devices

• How do I change my password? (Mac)
• How do I Link device to my subscription?
• How do I unlink a device from my subscription?
• How do I fix the problem where I can't link device to account?
• How do I fix the problem"System Error" upon signing in?
• How do I fix the problem that generates the error "Invalid email address"?

How Hotspot Shield Works

• What is Hotspot Shield VPN?
• How do I to use Hotspot Shield?
• Can I choose an IP address?
• What does Hotspot Shield mean when it talks about dynamic IP addresses?
• What is Hotspot Shield Premium?
• What is Hotspot Shield Free?

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