How do I fix the problem "Service temporarily unavailable"? (Mac)
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*Issue: Service temporarily unavailable*
This error message usually displays due to changes in some factors, such as the server, country, or internet connection.
Before troubleshooting, please make sure:
You are connected to the internet via Wi-Fi or LAN.
A third-party app is not interfering with Internet settings. 'For example, a firewall with strict settings, or another VPN application or antivirus such as Kaspersky or Avast.'
Try to reinstall the app's profile; it should fix the issue.
From System Preferences > Network> select the Hotspot Shield VPN profile. Click Apply to save changes.
Click on the minus "-" sign at the bottom to remove the profile.
Launch the app, reinstall your profile, or try to connect. A dialog box to install a profile will appear. Click "Allow" in the dialog box.
From System Preferences > Network> Click on Hotspot Shield VPN > Click the connect switch button (please note that the UI on/off button will be off all the time).
If the steps above didn't solve the issue, please contact our support team by clicking settings > Help from the app.