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Account/Devices

How do I fix the "System Error" problem upon signing in to Mac?

Published · updated

You may get this error in these situations:

  1. When your device is not connected to the internet

  2. When communication with the server fails

  3. When there is a country block

Before troubleshooting, please make sure:

  • You are connected to the internet via WiFi or LAN.

  • To isolate the cause, temporarily disable any third-party app that may interfere with your connection. For example, a firewall with strict settings, another VPN application, or antivirus.

  1. Turn the Hotspot Shield ON.

  2. Switch wifi ON and OFF.

  3. Turn the Hotspot Shield OFF, wait  a few seconds, then turn it back ON.

  4. Delete Hotspot Shield Profile

- Go to system preferences on your Mac device. - Select Network - Select Hotspot Shield. - Click "-"  then click Apply.

  1. Connect to a different network (for example, if you were connected to Wi-Fi, try connecting to your mobile data network or another Wi-Fi).

  2. Open Hotspot Shield > Turn VPN ON