iOS
Getting Started
- What do all these settings mean on iOS?
- Can I choose an IP address?
- What are the current Virtual locations on my iOS device?
- What is Hotspot Shield VPN?
- How do I change my virtual location on iOS?
- iOS: What is the difference between being a Basic member and a Premium subscription?
Can't Connect on iOS
- Why can't I disconnect Hotspot Shield VPN on my iOS device from the iPhone settings?
- Why does the VPN icon disappear on my iOS device?
- Why can't I connect to WIFI on iOS?
- Why can't I connect on iOS?
- Why am I getting "System Error?"
- Why can't I connect to the Internet when VPN is on?
Can't access web/app
- I am trying to watch BBC iPlayer on my iOS device but I am unable to stream it. Is there anything I can do to fix this?
- Why am I unable to access content from another app or from a website?
- Why can't I access Netflix on iOS?
- Why can't I access Hulu on iOS?
- Why can't I access iTV player on iOS?
- How do I stream video with Hotspot Shield on iOS?
Account/Devices
- How do I reinstall my profile on iOS?
- How do I reset my password on my iOS device?
- How do I get the Premium features enabled on my iOS device?
- Why am I not getting the Premium features on my iOS device?
- How do I unlink a device from my Premium account?
- Why can't I link an iOS device to my Premium account?