Choose your platform for help articles tailored to your device. Or, find general help under Common Issues below.
Purchase and Activate a Premium Subscription
Manage your subscription
Issues with Premium subscription
- I didn’t get my code (license) or time on my account.
- “This License Key is already in use” error
- “This License key is already applied…” error
- Why am I being asked to pay again?
- I paid for Premium, but I still get ads/bandwidth limits.
- I paid for Premium, but my device says “Account Expired” or “Protection Expired.”
- I paid via Google Play, but my account is expired on Android.
Manage your account and password
Add or remove devices on your account
Internet speed issues
Connection issues
Apps and Websites
Install and Uninstall
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