Why can't I access iTV player on iOS?

Before we troubleshoot, let's make sure the following is true:

To troubleshoot:

  1. Disconnect Hotspot Shield
  2. Clear your browser's cookies and cache: Chrome  |  Firefox  | Safari
  3. Connect Hotspot Shield
  4. Restart the browser
  5. Go to iTV Player

If that does not work:

  1. Open Settings, swipe down and tap on Privacy.
  2. At the top, tap Location Services.
  3. Tap the toggle next to Location Services.
  4. Tap Turn Off to turn off Location Services for all apps.
  5.  Go to iTV Player