Why am I getting "System error" on my Mac?

Before troubleshooting, please make sure:

  • You are connected to the internet via WiFi or LAN
  • To isolate the cause, temporarily disable any 3rd party app that may interfere with your connection. For example, a firewall with strict settings, or another VPN application or an antivirus.
  • You have tried connecting to a different Network such as LAN or another Wi-Fi.
  1. Turn Hotspot Shield ON
  2. Switch wifi ON and OFF
  3. Delete the Hotspot Shield profile through System Preferences.
    • Click on System Preferences >> click on Network >> select Hotspot Shield >> click the minus symbol ‘-’ at the bottom of the network>> click on Apply.
  4. Re-enable the profile by allowing VPN configurations once you retest the connection.