Issue: Service temporarily unavailable
This error message usually displays due to changes in some factors, such as the server, country, or internet connection.
Before troubleshooting, please make sure:
- You are connected to the internet via Wi-Fi or LAN.
- A third-party app is not interfering with Internet settings. 'For example, a firewall with strict settings, or another VPN application or antivirus such as Kaspersky or Avast.'
- Try to reinstall the app's profile; it should fix the issue.
- From System Preferences > Network> select the Hotspot Shield VPN profile. Click Apply to save changes.
- Click on the minus "-" sign at the bottom to remove the profile.
If the steps above didn't solve the issue, please contact our support team by clicking settings > Help from the app.