Logo
← Back to help home
  1. Hotspot Shield Support Center
  2. Payments & Subscriptions

Payments & Subscriptions

Payment and subscription-related help articles

Family Subscriptions

  • ★ What is a Premium Family plan and how does it work?

Purchase and activate Premium subscription

  • What are the benefits of a Premium subscription?
  • How do I get a Premium subscription using PayPal?
  • How do I restore my purchase or activate my account when I bought it from the App store?

Issues with Premium subscriptions

  • Why am I being asked to pay again?
  • Why am I still getting ads/bandwidth limit when I paid for Premium?
  • Why does my account say “Account Expired” or “Protection Expired” even though I've paid for Premium?
  • Why is my account is expired on Android when I paid via Google Play?

Manage your subscription

  • What is happening to WiFi Wizard?
  • How do I update my credit card payment information?
  • How does automatic renewal of Premium subscriptions work?
  • What are the difference's between being Hotspot Shield Basic or Premium?
  • How do I cancel my Hotspot Shield subscription?
  • How do I redeem a code?
See all 7 articles

Can’t find what you’re looking for?

Email Us Live Chat
  • Privacy policy
  • Terms
© 2023 Aura. All rights reserved.