Payments & Subscriptions

Windows Subscriptions

• ★ Cancel Subscription on Credit Card or PayPal
• Request A Refund on a Credit Card or PayPal

Android Subscriptions

• Request a Refund on Android
• Cancel Subscription on Android

Purchase and activate Premium subscription

• Why am I being asked to pay again when I'm already Premium ?
• Welcome to Premium
• What are the benefits of a Premium subscription?
• How to get a Premium subscription using PayPal
• Why am I being asked to enter a VAT ID?
• Restore purchase/Activate account

Issues with Premium subscriptions

• I didn’t get my Premium code or time on my account
• What should I do after getting an error: “This License Key is already in use?"
• Why am I being asked to pay again?
• Why am I still getting ads/bandwidth limit, I paid for Premium.
• I paid for Premium, but my device says “Account Expired” or “Protection Expired.”
• I paid via Google Play, but my account is expired on Android

Manage your subscription

• Automatic renewal of Premium subscriptions
• Cancel Auto-Renewal of your Premium Subscription
• Switch to an annual subscription

Request a refund

• Our Refund Policy & How To Request a Refund
• Refund for MoPay or Boku Subscription