Payments & Subscriptions

Family Subscriptions

• ★ What is a Premium Family plan and how does it work?

Purchase and activate Premium subscription

• What are the benefits of a Premium subscription?
• How do I get a Premium subscription using PayPal?
• How do I restore my purchase or activate my account when I bought it from the App store?

Issues with Premium subscriptions

• Why am I being asked to pay again?
• Why am I still getting ads/bandwidth limit when I paid for Premium?
• Why does my account say “Account Expired” or “Protection Expired” even though I've paid for Premium?
• Why is my account is expired on Android when I paid via Google Play?

Manage your subscription

• What is happening to WiFi Wizard?
• How do I update my credit card payment information?
• How does automatic renewal of Premium subscriptions work?
• What are the difference's between being Hotspot Shield Basic or Premium?
• How do I cancel my Hotspot Shield subscription?
• How do I redeem a code?

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