Frequently Asked Questions for Android

Frequently Asked Questions for Android

I've Purchased The App But It Still Says FREE

Published · updated

If you were charged but your account time was not updated, please do the following:

1\. Go to Android Settings --> Apps--> Hotspot Shield --> press "Clear data" (see screenshots).

2\. Restart Hotspot Shield app and connect.

If your account is still expired, you will need to create a ticket (click here) and attached copy of your Google Play receipt. If you do not have Google Play receipt please follow the link https://support.google.com/googleplay/answer/2850369?hl=en to retrieve it or contact Google Play support.