Windows Hotspot Shield
Security and Privacy
- Is my connection secure and private?
- Can my ISP spy on me?
- DNS Leaks
- Privacy Policy
- Why doesn't Hotspot Shield use the more common VPN protocols?
- Can I choose an IP address?
Get Started
- How to update Hotspot Shield VPN for Windows
- AnchorFree Software License and Terms of Service
- What is Hotspot Shield VPN (virtual private network)?
- How many devices can be connected to Hotspot Shield VPN simultaneously?
- How to use Hotspot Shield VPN for Windows
- How to use Hotspot Shield VPN for Windows
Account and Billing
- Get a receipt
- Turn off payment auto-renewal/Cancel subscription (Windows)
- Update payment information
- How do I change my password?
- Request refund
- Paid account asks to pay again
Connect to VPN
- Hotspot Shield VPN is connected, but I can’t browse the Internet (Windows)
- Hotspot Shield VPN not working on school Wi-Fi
- I can’t connect to Hotspot Shield VPN (Windows)
- Troubleshooting Hotspot Shield VPN connection issues (Windows)
- Can't Connect to a Virtual Location
- I can't connect to Hotspot Shield VPN at work
Load Site or Play Video
See all 24 articlesAccount/Devices
- How To Change Your Password
- Add device to my paid account
- Remove device from my paid account
- Can't Link Device to Account
- "Invalid email address"
- How to sign in