What is the Identity Scan feature?

Identity scan is a feature available for our iOS devices. For free, this feature has the ability to check if your online account or passwords were exposed in a breach. You can also remove your personal info from junk mail and spam lists to reduce unwanted advertising. 

Steps to enable Identity Quick Scan feature: 

  1. Tap on the "Aura Suite" symbol on the app, and from there, tap on scan for free.
    Suite_-_Identity_Scan.png
  2. You will need to sign in with your Hotspot Shield premium subscription, but if you do not have an account, please create one.
    Sign_in.png
  3. Once you put in your credentials to sign in or sign up, a verified email notification will be sent to the email address you originally signed up with.

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  4. Once you have verified your email address, the Identity scan will automatically start when you re-open the app.
    Identity_Scan_-_Scan.png
  5. If you encounter a data breach after we scan your personal info, you will see a list of sites where we found a data breach.
    Identity_Scan_-_Quick_scan.png
  6. If your personal info were found during a scan, we would suggest the following for the next steps. 
    • Secure your info by changing your account's password, and if possible, enabling multi-factor authentication.
    • We recommend changing your password every 3 months.

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Full Scan is another feature that allows you to reduce spam and junk mail with a full Identity scan. This will remove your personal info from third-party vendors who sell private info to advertisers. 

  1. After completing the steps above and reaching your results after your scan is complete, you will see the full scan feature on the top right results page.

    Identity_Scan_-_Quick_scan.png
  2. Tapping on that button will bring you to the start page of starting the full scan. You will also receive some background knowledge on what is "full scan."

    Identity_Scan_-_Full_scan__Default_.png
  3. After tapping on the full scan feature, you will be asked 2 things. The first is if you want to remove your email from junk mail lists, place your email under that field. The second is to remove your info from third-party vendors and advertising lists. You will need to provide some personal information to initiate the full scan for both. Identity_Scan_-_Full_scan__Default_.png
  4. Once you initiate the full scan and if your information was leaked, we will automatically remove your personal info from the vendors where it was leaked.

    Identity_Scan_-_Full_scan__Results_.png
  5. What does it mean? We have removed your personal info from junk mailers and third-party vendors who sell private data to advertisers.