If you are seeking assistance regarding your Aura Identity add-on package, we have 2 available routes for you to secure some assistance. To get you to the best possible team for further help, please refer to the following topics:
- For any account-related or technical issues please contact us here.
- For anything payment related to failed enrollment attempts, an error misplaced when entering in your information, PII (Personal Identifiable Information), or SSN.
- Please contact the Identity Guard support team at customercare@identityguard.com
- By phone: 1-888-713-0802