If you are unable to connect to Hotspot Shield VPN on your Linux device, please follow the steps below. After each step below, verify if the issue remains.
- Update the Hotspot Shield app:
- Open the terminal (keyboard shortcut: Ctrl + Alt + T).
- Type the following commands to update Hotspot Shield
- For .deb sudo apt upgrade -y
- For .rpm sudo dnf upgrade -y
- For .deb sudo apt upgrade -y
- If the update does not resolve the issue, please reinstall Hotspot Shield
- To remove the current version run the following command
- For .deb sudo dpkg -r hotspotshield
- For .rpm sudo rpm -e hotspotshield-vpn
- For .deb sudo dpkg -r hotspotshield
- To reinstall Hotspot shield please follow the steps list here
- To remove the current version run the following command