On a mobile device
- Open the Google Play Store
- Select the Hotspot Shield app
- In the subscription section, tap CANCEL
- Tap YES to confirm cancellation
On a computer
- Go to play.google.com
- From the left menu click My subscriptions
- Select Hotspot Shield
- Tap Cancel subscription
- Follow the onscreen instructions
If you cannot cancel your Premium Subscription in Google Play, please submit a request to our Help Center with your GPA order number and Google Play email address so that we can cancel for you.