Cancel Subscription on Google Play Store

On a mobile device

  • Open the Google Play Store
  • Select the Hotspot Shield app
  • In the subscription section, tap CANCEL
  • Tap YES to confirm cancellation

On a computer

  • Go to
  • From the left menu click My Subscriptions
  • Select Hotspot Shield 
  • Tap Cancel subscription
  • Follow the onscreen instructions

If you cannot cancel your Premium Subscription in Google Play, please submit a request to our Help Center with your GPA order number and Google Play email address so that we can cancel for you.