How do I cancel my subscription from the Google Play Store?

On a mobile device

  • Open the Google Play Store
  • Select the Hotspot Shield app
  • In the subscription section, tap CANCEL
  • Tap YES to confirm cancellation

On a computer

  • Go to
  • From the left menu click My Subscriptions
  • Select Hotspot Shield 
  • Tap Cancel subscription
  • Follow the onscreen instructions

If you cannot cancel your Premium Subscription in Google Play, please submit a request to our Help Center with your GPA order number and Google Play email address so that we can cancel for you.

(If you are canceling because you were not satisfied with our application, please be aware that we offer free, technical support services for Premium customers through email and live chat.)