To begin the refund process, please do the following:
* Sign in to your Microsoft Account
* From the top menu bar, select Payment & billing > Order history.
* Navigate to our app you want to have refunded, and select Request a refund.
Thanks for trying Hotspot Shield and if you decide to try our application again in the future, do not hesitate to contact us back for information or support. Remember that we are here to help you.