Why can't I watch the BBC on Hotspot Shield for Windows?

Issue: I'm trying to watch the BBC, but I get the error message, “BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.”

Before troubleshooting, please make sure:

  • That you are logged into your Hotspot Shield Premium account. If you don’t have a Premium account, select one here.
  • You have the latest version of the app (some older versions will have trouble connecting to our new servers)
  • Below are the steps to log in. Open the app, select Human_icon.pngicon that is on the left side of the screen.  Make sure that under type it states Premium.


  • Select the United Kingdom virtual location.

Clear your browser's cookies and cache.




Enjoy watching the BBC using Hotspot Shield.