How do I cancel a subscription purchased through the App Store?

Issue: I want to cancel the subscription that I purchased on my iOS device or through iTunes, but I can't find any information on canceling under my account details. How can I cancel in the App Store on my iPhone? 

(Didn't pay through iTunes? Click here.)

How to cancel Hotspot Shield in iTunes

First: Please note that Apple's policy requires that you cancel your subscription through them only. Our Support Team can't cancel iTunes subscriptions. 

Before canceling your subscription, please ensure that you are signed in to the same Apple ID with which you originally purchased your Premium subscription.

iOS 11, 12 and 13

  1. Launch Settings
  2. Tap your name
  3. Tap on Subscriptions
  4. Tap Hotspot Shield
  5. Tap Cancel Subscription

If you don't see Cancel Subscription the subscription is canceled and won't renew.  

For additional cancellation details on Apple or other devices, please check out this Apple Support article.

NOTE: If you run into any issues or problems while performing this cancellation, please contact Apple.


For more information, please see: