If you are a Free user:
- You might have reached the daily bandwidth limit to use our service, or
- You might be trying to access an app or website that requires a Premium subscription to unblock.
If you have a Premium subscription, you shouldn't see these pages. If you do, please make sure you have done the following:
- Upgraded to the latest version of Hotspot Shield here
- Signed in to your Premium account
- Checked that your device is linked to your account (The dashboard will display number of devices linked to your account)
If you still see ads as a Premium subscriber, please contact our support by filling out this form.