If you are a free user,
You might have reached the daily bandwidth limit to use our service, or
You might be trying to access an app or website that requires a premium subscription to unblock.
- If you have a premium subscription, you shouldn't see these pages. If you do, please make sure you have done the following:
- Upgraded to the latest version of Hotspot Shield here.
- Signed in to your premium account.
- Check that your device is linked to your account (the dashboard will display the number of devices linked to your account).
If you still see ads as a Premium subscriber, please contact our support by filling out this form.