Reinstall my profile

  1. From the device Settings > General > Profile
  2. Select Hotspot Shield Profile
  3. Delete Hotspot Shield Profile
  4. From Hotspot Shield icon: Run the App and try to connect
  5. Hotspot Shield will ask you to reinstall new profile, go ahead and do so
  6. From iOS settings > VPN > Connect switch the button (please note UI on/off button will be off all the time)


Have more questions? Submit a request

Powered by Zendesk