Other apps access help

Before we troubleshoot, let's make sure the following is checked:

    • Tap Settings > Privacy > Location Services
    • Either turn off all Location Services using the Location Services slider or use the individual sliders for each location-aware app or item on your device.
    • To disable Location Services for all websites, turn off Location Services for the Safari app.

To troubleshoot:

1. Disconnect Hotspot Shield Protection
2. Clear cookies and cache (How to clear cookies and cache?)
3. Connect Hotspot Shield Protection
4. Select the appropriate Virtual Location that would give you access to the content