Request refund


  1. Go to Apple Report a Problem
  2. Sign in to your account with the same Apple ID used for the purchase
  3. Enter Hotspot Shield in the search bar
  4. Click "Report a Problem" next to the purchase you’d like to refund
  5. Select the appropriate item from the "Choose Problem" dropdown
  6. In the text box, state that you’d like a refund and explain the reason
  7. Then click Submit
Have more questions? Submit a request


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