First, If you are Premium and you are asked to pay again, please check this article and follow the steps: Why am I being asked to pay again when I'm already Premium?
Enabling Premium features
To enable Premium features, you need to sign in to your Premium account from the Hotspot Shield app. If you're not signed in, you will see "Upgrade to Hotspot Shield Premium/Elite" at the bottom of the application.
Signing in to Hotspot Shield
To sign in, you must first connect Hotspot Shield by clicking CONNECT on the app's home screen.
To sign in to your Premium account:
- At the top-left corner, click the 3-bar icon to open the menu.
- Click Sign In.
- Enter your username and password (they are case-sensitive). Then click Sign In.
- Once you signed in successfully a Green banner will confirm you as Premium/Elite User.