iOS: "VPN Connection: No VPN server address was provided" error


In versions 3.0 and higher, we introduced a new simplified in-app way to turn protection ON and OFF. 

If you try to turn VPN ON in your iOS device's Settings as it was done in older versions, you will see a "VPN Connection: No VPN server address was provided" error.

This is expected and is not a connection issue. In Hotspot Shield v3.0 and up, we have changed how Hotspot Shield's VPN service and Protection is turned ON.

To turn Hotspot Shield Protection ON and OFF:

  1. Open the Hotspot Shield app.
  2. Tap the Protection switch.
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