Issue: I want to cancel the subscription that I purchased on my iOS device or through the App Store. How can I cancel it?
How to cancel Hotspot Shield through the App store?
First: Please note that Apple's policy requires that you cancel your subscription through them directly only. Our Support team cannot cancel Apple subscriptions.
Before canceling your subscription, please ensure that you are signed in to the same Apple ID with which you originally purchased your Premium subscription.
iOS 11, 12 and 13
- Launch Settings.
- Tap your name.
- Tap on Subscriptions.
- Tap Hotspot Shield.
- Tap Cancel Subscription.
If you're trying to cancel your subscription from your Windows or Mac device, check out Apple Support's article.
NOTE: If Hotspot Shield is not listed under your subscriptions, it means that auto-renewal has already been canceled. If you run into any issue or problem while performing this cancellation, please contact Apple.