LTE/4G Android Connection issue

If you are having LTE/4G connections issues this is a known problem. A few mobile carriers (T-mobile, Verizon, etc) have started a transition for a part of its customers to IPv6 (LTE areas) but Android 4.x versions have an issue with routing related to IPv6 that is causing connection issues with VPN on LTE/4G network, and, unfortunately, we cannot do anything at this moment.

As a workaround, you can switch to other networks (wifi or 3G) to be able to use VPN.

To do so, please go to your android settings -->mobile networks-->preferred network type--> select 3G.




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