List of unsupported devices


Hotspot Shield settings are set dynamically, and cannot be configured for any of the unsupported devices listed below.

We do not provide support for the following unsupported devices:

  • TV boxes and streaming devices
    • Smart TV
    • Apple TV
    • Android TV box
    • Roku
    • Chromecast
    • XMBC or Kodi
    • Amazon Fire TV Stick
  • Mobile devices and tablets
    • Windows phones and tables with Windows 8 and previous versions.
    • Older Kindle devices (that do not have access to Google Play)
    • Blackberry phones
    • Rooted or jailbroken devices
  • Operating systems
    • Linux
  • Game consoles
    • Xbox
    • PS
    • Wii

The following services are also unsupported:

  • Custom router configurations
  • Direct VPN connectivity (without using our application)
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