List of unsupported devices

Hotspot Shield settings are set dynamically, and cannot be configured for any of the unsupported devices listed below.

We do not provide support for the following unsupported devices:

  • TV boxes and streaming devices
    • Smart TV
    • Apple TV
    • Android TV box
    • Roku
    • Chromecast
    • XMBC or Kodi
    • Amazon Fire TV Stick
  • Mobile devices and tablets
    • Windows phones
    • Kindle devices
    • Blackberry phones
    • Rooted or jailbroken devices
  • Operating systems
    • Linux
  • Game consoles
    • Xbox
    • Play Station
    • Wii or any other Nintendo console

The following services are also unsupported:

  • Custom router configurations
  • Direct VPN connectivity (without using our application)
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