Refund for MoPay or Boku Subscription

For a purchase made with MoPay or Boku, you will need to contact the payment processor directly. 

(Didn't pay through MoPay or Boku? See: How to Cancel Auto-Renewal on Your Premium Subscription.)

To request a refund from MoPay

Email MoPay Support at Make sure to include the following in your refund request:

  • Your full name
  • Mobile number that was charged
  • MoPay transaction ID
  • Date of transaction

To request a refund from Boku

Please submit a request at


For More Information, Please See

How To Cancel Any Hotspot Shield Subscription
Hotspot Shield Refund Policy
iOS: Cancel Your Subscription in iTunes
iOS: Request a Refund in iTunes