Uninstalling from iOS (iPhone, iPad or iTouch)


For iOS 9

To completely uninstall Hotspot Shield from your iOS device:

  1. Touch and hold the HSS app icon until your app icons start to jiggle.
  2. Tap the X that appears at the top-left corner of the HSS icon.

The configuration profile will be automatically removed along with the application and you don't need to do it manually as it is done with previous versions.


For iOS 8

To completely uninstall Hotspot Shield from your iOS device, you need to delete both the HSS app and the HSS Configuration Profile.

To delete the HSS app:

  1. Touch and hold the HSS app icon until your app icons start to jiggle.
  2. Tap the X that appears at the top-left corner of the HSS icon.
  3. Tap Delete to confirm.

To delete the HSS Configuration Profile:

  1. Open your iOS device Settings, and then tap General > Profile.
  2. Tap Hotspot Shield VPN > Delete Profile. If prompted, enter your passcode.
  3. Tap Delete to confirm.

For iOS 7 

  1. Open your iOS device Settings, and then tap General > Profile.

    Settings1.PNG  SettingsGeneral.PNG  Settings_HSSProfile.PNG

  2. Tap Remove. If prompted, enter your passcode. Then tap Remove again to confirm.

    Remove_Profile1.PNG  Remove_Profile2.PNG

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