Mac App Start Guide
To use the Mac app version of Hotspot Shield, you must sign in to your existing free or active Elite subscription.
Signing in to Hotspot Shield
When you launch Hotspot Shield for the first time, you will either be asked to create an account or to sign in.
To sign in to your HotspotShield account:
- Open the Hotspot Shield Mac App from your Launchpad.
- Tap on the gear cog ⚙️ at the top left of the application and click on Account.
- Enter your username and password. Then tap Sign In.
- If you have not created your account yet, please click on sign up, enter the email address you wish to use and the password you would like to have for your Hotspot Shield account, then click on Sign Up.
NOTE: Your password must be 6 or more characters with at least 1 letter, 1 number, and 1 symbol (for example, `!`, `@`, `#`, etc...). An example of a great password is `#Mb8e4r!` (DO NOT USE THIS EXAMPLE AS YOUR PASSWORD).
- Forgot your username? Your username is normally the email address you created your account with.
- Forgot your password? Restore your password.
- Your username and password are case-sensitive.
If you successfully signed in to your account, you will see you Account info as shown below:
- Elite account:
- Free account: