Still experiencing an issue?
If you’re still experiencing an issue, fill out this form with the following items to help the Hotspot Shield Support Team troubleshoot it for you:
- Screenshot(s) of the issue(s) you’re experiencing
- The Hotspot Shield IP address located above “Virtual Address” in the app
- A description of the problem, including any troubleshooting you’ve completed
For more information on how to take a screenshot, please check this article: How to take a screenshot.
Have a question?