Can't access iTV player

Before we troubleshoot, let's make sure the following is checked:

  • You are signed in to your Premium account
  • Hotspot Shield is connected

To troubleshoot:

  1. Disconnect Hotspot Shield
  2. Clear your browser's cookies and cache (How to clear cookies and cache?)
  3. Connect Hotspot Shield
  4. Restart the browser
  5. Go to iTV Player
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