Turn off payment auto-renewal/Cancel subscription (Windows)

Cancel Payments Made with Google Play, iTunes, PayPal, Credit Cards and More

Depending on how you paid for your subscription, follow the instructions for the following payment methods:

If you have any questions or need help canceling your subscription, let us know by submitting a request.


Credit card or PayPal 

Cancel easily from your account page. 

The Details button will only appear if the purchase was with a credit card or PayPal. If you don't see the Details button in your account, please see the proper payment section in this article above.

  1. If you would like to cancel your Premium subscription, follow these steps:
  2. Sign in to your Dashboard
  3. In the Account section next to Premium Subscription click on Details.

     

  4. Click Cancel next to the subscription you wish to cancel
    Membership_details.png
  5. Please tell us why you chose to cancel. Note: If you choose Other reason, please describe the reason why you are canceling your subscription in the displayed box.
    We_are_Sorry.png
    Once you have canceled your Payment auto-renewal, your account will stay active until the current subscription expires. After that, you won't get charged.
Have more questions? Submit a request