No Internet access even though VPN is on - Part 1

If you are connected to Hotspot Shield but you cannot browse, please run the Network troubleshooter by following these steps:

  1. Open the Windows Control Panel
  2. Click on "Network and Internet" >> "Network and Sharing Center" >> "Troubleshoot Problems" >> "Internet Connections"
  3. Run the Troubleshooter

If the previous steps didn't help to fix this, please follow the steps here.

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