Issue: I need to cancel auto-renewal on my subscription that I purchased through my Android phone or the Google Play store.
(Didn't pay through Android? See: How do I cancel auto-renewal of my Premium subscription?)
Stop auto-renewal charges in Google Play
On a mobile device
- Open the Google Play Store
- Select the Hotspot Shield app
- In the subscription section, tap CANCEL
- Tap YES to confirm cancellation
On a computer
- Go to play.google.com
- From the left menu click My Subscriptions
- Select Hotspot Shield
- Tap Cancel subscription
- Follow the onscreen instructions