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How To

How To

How do I screen record or take a screenshot on my Apple devices?

Published · updated

With iOS 11 or later you can screen record any errors you are getting if you are having issues with Hotspot Shield. Below are steps on how to do so.

  1. Go to settings > Control Center > Customize controls > then tap the "+" symbol next to screen recording

  2. Swipe up from the bottom of any screen. On iPhone X or later or iPad with iOS 12 or later, or iPad, swipe down from the upper-right corner of the screen.

  3. Press deeply on gray record icon and tap Microphone.

  4. Tap start recording and wait for the 3-second countdown.

  5. Open Control Center and tap red record icon. Or tap the red status bar at the top of your screen and tap Stop.

  6. Go to your photos and select the screen recording.

If you are on iOS 10 or below, you will not be able to screen record, but you are able to take screenshots of any errors or issues you encounter.

  1. Press the Side Button or power button, and click the Volume Up button at the same time.

  2. Quickly release both buttons.

  3. After you take a screenshot, a thumbnail temporarily appears in the lower-left corner of your screen. Tap the thumbnail to open it or swipe left to dismiss it.

Moving on to Mac devices you can also screen record any type of issues you are experincing. You can only screen record if you are running Mac Mojave OS or later. Please follow these steps on how to do so.

To record the entire screen:

  1. Click the Record Entire Screen button in the onscreen controls. Your pointer changes to a camera .

  2. Click any screen to start recording that screen, or click Record in the onscreen controls.

  3. To stop recording, click the Stop Recording button in the menu bar. Or press Command-Control-Esc (Escape).

  4. Use the thumbnail to trim, share, save, or take other actions.

To record just a portion of the screen:

  1. Click the Record Selected Portion button in the onscreen controls.

  2. Drag to select an area of the screen to record. To move the entire selection, drag from within the selection.

  3. To start recording, click Record in the onscreen controls.

  4. To stop recording, click the Stop Recording button in the menu bar. Or press Command-Control-Esc (Escape).

  5. Use the thumbnail to trim, share, save, or take other actions.

If you would like to know more detailed information on the above options please visit Apple's support article for screen recordings here.